Refund policy

Returns

Jontelle does not offer refunds on goods due to change of mind.
If in the case the goods are faulty we will offer a refund or exchange if received back in the original packaging and unused condition within 7 days.

Please note return shipping is at your expense and we recommend using a reputable courier.

To talk to us about your order please email contact@jontelle.com.au where one of our team members will get back to you.